PAYMENT AND REFUND POLICY
Welcome to RVN INFOTECH! This Payment and Refund Policy outlines the terms and conditions related to payments made through our website using our integrated payment gateway. By making payments through our website, you agree to comply with the following terms. If you have any questions or concerns, please contact our customer support at support@rvninfotech.com.
1. Payment Methods:
We use a secure payment gateway to facilitate transactions. Accepted payment methods include credit cards, debit cards, upi, net banking etc. All transactions are processed securely, and your payment information is handled in accordance with our Privacy Policy.
2. Transaction Confirmation:
Upon completing a transaction, you will receive a confirmation email with details of your purchase. Please keep this confirmation for your records.
3. Payment Processing:
Payments are processed in real-time, and services or products are delivered upon successful payment authorization.
4. Refund Policy:
Refund eligibility is determined based on the type of product or service purchased. Please refer to the specific product/service page or agreement for details on the refund policy applicable to your purchase.
5. Refund Requests:
All refund requests must be submitted in writing to support@rvninfotech.com. Please include your transaction details, the reason for the refund request, and any supporting documentation. Refund requests are subject to review and approval.
6. Refund Eligibility:
Refunds are typically issued in the following scenarios:
- Service/Product not delivered as described.
- Technical issues preventing the use of the service/product.
- Duplicate or overcharge transactions.
7. Refund Processing Time:
Once a refund is approved, it will be processed within 3 business days. The actual refund processing time may vary depending on your financial institution.
8. No-Refund Scenarios:
In certain cases, refunds may not be issued, including but not limited to:
- Change of mind or buyer's remorse.
- Violation of our terms of service.
- Services/products explicitly marked as non-refundable.
9. Cancellation Policy:
If you wish to cancel a subscription or service, please refer to the specific cancellation policy outlined in your agreement or on the product/service page.
10. Currency:
All transactions are conducted in the currency specified on the website. Clients are responsible for any currency conversion fees or charges that may apply.
11. Changes to Payment and Refund Policy:
We reserve the right to update and modify this Payment and Refund Policy. Any changes will be effective immediately upon posting the revised policy on our website.
12. Contact Information:
If you have any questions or concerns about our Payment and Refund Policy, please contact us at support@rvninfotech.com.
By making payments through our website, you agree to the terms outlined in this Payment and Refund Policy. It is important to review this policy regularly for updates.
Last Updated: 10-01-2024